The only thing more important than a 9-1-1 call is how you respond to it.  Our S*CAD system provides a vital communication link between dispatch and the unit, improving response time and better ensuring the safety of citizens and the officers who serve them. 

• Every Second Counts
  When a 9-1-1 call comes in, S*CAD’s call-for-service screen automatically populates with all the relevant personal and emergency information, eliminating data entry errors and converting precious minutes into quicker response time.  Radio logs are automatically updated, and dispatchers can divert units, stack calls and schedule special events.
• Automatic Reporting
  If an incident report is needed after the call is closed, an OCA case number is created and all relative fields are automatically populated in the Records Management System to save time when completing the report.
• SMART Inquiries
  When a dispatcher enters the caller and location information, our system immediately displays the Person History for the caller and the Location History.  The dispatcher does not have to run a separate query to obtain the historical information.  This information is also immediately published to our mobile system.  Run a license plate, and the system not only returns information on the vehicle but on the owner as well. It notes previous inquiries, driver’s license information, warrants, jail investigations and outstanding civil process papers.
• Real Time Notification of Events
  Dispatchers are often required to notify command staff when certain events occur S*CAD is able to instantly notify personnel via Text Message and/or E-mail when such an event is entered into the dispatch system
• Easy Transition
  S*CAD’s unique command line is completely configurable, allowing the use of familiar keyword controls that make it easier to use, reduces training costs and shortens the learning curve.

 Want to know more?  Click here to view our electronic brochure.